All orders placed on or before 10AM, with payment confirmed will be processed and shipped within 24 hours.
Orders placed on a weekend or a non-working holiday would be processed on the next business day.
For customers that opt for Bank Deposit/Transfer, items ordered would be placed on hold till payment is confirmed. If we do not receive payments after one business day, the order would automatically be cancelled. Please inform us immediately after payment is made, this can be done by sending an email to hello@belladonnaclothing.com.ng or use the contact us form.
All orders are shipped via DHL and GIG Logistics, delivered within 1-2 working day(s) within Nigeria and 1-5 working days outside Nigeria.
Please note that delivery charge is based on the weight of your order. A flat rate applies for orders not more than 2 kilograms.
From time to time we may offer free shipping promotions.
Tracking information will be sent when orders are dispatched usually before end of day.
Please ensure correct delivery details (Name, Address & Phone numbers) are used during check out. Providing wrong details will cause your order to be delayed or returned. If returned, delivery cost will be charged again.
We take special care to ensure you get your orders in perfect condition, However, in the event of a mishap most likely due to logistics errors we advise that orders are checked immediately on delivery to detect any defects/ wrong item. See full details here.
